ABOUT OUR ONLINE TRADE STORE

TO ORDER ANY ITEM

We accept all major credit cards via a secure checkout server - so it's safe to use our online store!

1. Select appropriate options where applicable.
2. Click the BUY button.
3. Check the quantity required in the 'Quantity' box.
4. Click CONFIRM to add the item to your order or press CHECK OUT NOW to add the item to your order and go straight to the store Check Out routine.
5. The secure server may take a few moments to process your card details, so please press the NEXT button just ONCE and wait to be forwarded to the order confirmation page.

Please check the sizing charts before ordering clothing, footwear, etc.

Some product options incur an extra charge. This extra amount is shown clearly, and is added to the base price of the item ordered.

SHIPPING CHARGES

Shipping costs are calculated automatically by weight of goods ordered, according to where your order is to be sent, and the shipping class you have chosen. In the RARE CASE where there is a variation between the shipping cost calculated by the store and the actual cost of the shipping, we'll refund the difference!

Once your order is processed, we will supply a parcel tracking number. You can check the progress of your consignment by entering the number on our ORDER TRACKING page.

SALES TAX

UK and European Union Customers: Sales tax (Value Added Tax - VAT) at 17.5% is added to the total cost of all orders, including shipping charges. Children's items are not subject to VAT.

BFPO Customers

The webstores will add VAT to all orders for delivery to BFPO addresses. However, if your BFPO address is outside the EU and the delivery country is added to one of the address fields on the checkout form (you must leave BFPO as the delivery country at the checkout), we will deduct the VAT when processing your order.

If it is not obvious from the delivery address that the destination is outside the EU then we need a copy of a VAT exemption form signed by your CO. Please indicate that you will be faxing (+44 (0) 20 8810 9779) or sending a copy of this form to us, either somewhere on the checkout form, or by sending an e-mail to sales@playwell.co.uk Once this document is received, the VAT will be deducted, and your order will be processed.

Certain BFPO locations inside the EU are also eligible for VAT free sales. Once again, we can deduct the VAT, but only if you fax or send a copy of the VAT exemption form to us, signed by your CO.

All Other Customers: no VAT sales tax is payable on orders for delivery to non-European Union overseas addresses.

TERMS OF BUSINESS

All goods are supplied under Playwell's Terms of Business.

Thank you for choosing Playwell as your Martial Arts supplier, and happy shopping!

Click here to enter the TRADE STORE!

Click here to track the progress of an order.